Frequently Asked Questions
Everything you need to know about shopping at Archive 404.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Are the items sold on Archive 404 authentic?
Authenticity is our priority. Every piece in our collection undergoes a rigorous multi-point inspection by our in-house experts to ensure it is 100% genuine before being listed.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition with all Archive 404 security tags attached. Please note that certain limited-edition drops may be final sale.
How do I determine the correct size for me?
Since we curate pieces from various designers, sizing can vary. We provide detailed measurements for every garment in the product description. We recommend comparing these to a similar item you already own.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm in select regions.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing your tracking number and a link to the carrier's website to monitor your delivery in real-time.